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As your dental technician, we're dedicated to providing the highest quality dental prosthetics and restorations. While we love the opportunity to contribute to your dental health, our unique role in your care might bring up some questions. This guide is designed to help clarify the process.
Q: Can I contact you directly for advice or consultation about my dental work?
A: As dental technicians, we work directly with your dentist or dental office to create your dental restorations. This means we work based on the specifications and prescriptions from your dentist. Therefore, we are not able to provide direct advice or consultation to patients. If you have questions or concerns about your dental work, it's best to contact your dentist who can provide comprehensive care and advice.
Q: Can you fix my dentures?
A: Our laboratory specializes in crown and bridge work. Unfortunately, we do not work on removable appliances such as dentures. If you need assistance with your dentures, we recommend contacting your dental office or a laboratory that specializes in removable prosthodontics.
Q: Can I send my dental impressions or prescriptions directly to you?
A: We work as a team with your dental office, and all dental impressions or prescriptions should come to us directly from your dentist. This ensures that we have the most accurate information and can provide the best service. If you believe there's an issue with your dental impressions or prescriptions, please reach out to your dental office directly.
Q: Why can't I schedule appointments directly with you?
A: Our role as dental technicians is to work behind the scenes, crafting high-quality dental restorations based on your dentist's prescription. We don't perform dental examinations, make diagnoses, or provide treatment plans. Therefore, all appointments should be made with your dental office. They can provide comprehensive care and coordinate with us as needed.
Q: I'm not happy with my dental restoration. What should I do?
A: If you have concerns about the fit, feel, or appearance of your dental restoration, the first step is to talk to your dentist. They can evaluate the situation, make adjustments, and communicate with us if necessary. Remember, your comfort and satisfaction are important, and your dentist is equipped to address any concerns you might have.
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